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Explore how applying the life cycle framework for customer feedback analysis to Direct Line Insurance's public review feedback can help you explore the interconnected nature of customer relationships at speed and scale, with concrete business results.
Read moreIn this post, we explore the need for trends analyses using Admiral Insurance public review data. We will identify ways to leverage this type of analysis to drive operational performance outcomes.
Read moreExplore the high level insights in the Hasting Direct customer feedback analysis and learn how to identify errors for improvement in your customer feedback data.
Read moreConsumer segmentation has been around since email marketing began. The benefit of grouping consumers into defined segments and targeting your communications and digital marketing has been proven to generate sales, increase engagement, drive ROI and more.
Read moreWe sat down with Miro Sudzum, Wireless Nation’s Marketing Manager, to learn more about the challenges their marketing faces as their business grows. Learn about the improvements they are undertaking to provide a seamless onboarding experience, improved customer engagement and most importantly drive revenue growth through marketing automation.
Read moreWith this exponential growth of digital channels fueled by the COVID-19 pandemic, a responsive and data-driven approach to continuous improvement has become even more important, as TD Bank proves in both the Canadian and US markets.
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