App Rankings Tables

We leverage public review data to provide analyses and reports through our proprietary AI text analytics and reporting platform, Ipiphany

Public review records typically comprise of:

1. A score provided by the customer, typically between 1 and 5 (we use this information for our publicly available Rankings Tables)
    
2. A comment from the customer about the product and/ or service (we use this for more in-depth analyses and insights for or clients)
    

The scores and comments are leveraged and optimised for more in-depth analytics, insights, and reporting for our clients. We can provide very comprehensive information very quickly - empowering well-informed decisions without unnecessary delays

Why is public review information used?

Our clients are generally in very competitive sectors, and therefore seeking to provide the best service possible, plus they want to ensure that they are complying with all applicable consumer laws

The reviews are a source of knowledge about customers and competitors that clients use to improve their products and/ or services