Touchpoint Group Webinars and Monthly Reviews

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April 2024 US Banking App Rankings and Insights Session

The April 2024 Touchpoint Group Insights session on the US market focuses on analyzing app review data from 40 US banks to understand customer experience and identify opportunities for improvement. 3 key areas included in this session are: (1) The importance of analyzing online app reviews (2) Quickly identifying and resolving issues (3) Ensuring no new insights are missed

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